Gartner Introduces the Infrastructure Maturity Model
70 % of IT budgets are used on infrastructure – servers, OS, storage and networking. The problem with the IT infrastructure is that is difficult to change. Perhaps it is not the change of the infrastructure but the applications running on the infrastructure that will give the difficulties.
Gartner points out that in order to evolve/change the infrastructure an active long term effort is required. This effort is to be supported by strategic plan for the infrastructure.
Gartner refers to the famous article “Does IT Matter” by Nicholas Carr. It is Gartner opinion that going the SOA way will matter if done now, as the flexibility given by SOA will not be wide spread for the next 10 years. Depending on their definition of SOA in this context it is my opinion that SOA is much closer than the 10 years (I will return to this).
Gartner introduces the concept of “real-time infrastructure” – the ultimate destination:
- Shared across customers, business units and applications
- Dynamically driven by business policies and service level requirements
- Automatically configured and optimized
- Delivering agile, high-quality IT services at lower, business driven costs.
Gartner defines a maturity model of seven levels, where I am particular interested in – Gartner views the essential part at this maturity level as being; “Service Management”. This view entails the need to combine the disciplines of EA, SOA and utilizing the possible benefits using tools.